Please review the order support FAQ for answers to the most common order related questions. If you don't see an answer to your question, feel free to call or email us.
Your ShopSmartisans.com order will come with an immediate confirmation email. When your order ships, usually within 1 business day, you'll receive a second email with tracking information.
ALERT: If you did not receive either email, check your email spam folder and add us to your contact list so that you receive future updates properly.
If it has been more than two business days since you placed your order, you didn't receive tracking information in your email, and you've checked your email spam folder, please email or call us.